PP
Patricia P

1 reviews | Active since Nov 2015

07 Jan 2016, 20:30

bad credit dueTelkom's incompetence

I cancelled a mobile contract with Telkom, sent cancellation forms and everything. they kept on debiting me for the phone I cancelled since July 2015 till I was in areas and now I have a bad credit because of this. Can someone please sort this out and clear my name. I must be refunded as well......

0
Replies (1)
Telkom
Telkom's reply08 Jan 2016, 09:57
Official
Hello Nomalizo@1,

Thank you for making contact.

We are handing your query to our billing team to intervene and assist further with your billing issue.

We regret the delay. We will feedback the soonest.

Your social media ref: SM184819.

Regards,
Boitumelo
Telkom Social Media Team