JW
Jolanda W
1 reviews | Active since Aug 2010
10 Sept 2015, 12:50
Bad credit but never had an account
Good day,<br> I obtained a cellphone contract from Telkom in November 2014. I wanted to apply for another contract for my daughter when I was informed that I was in default of an amount over R2000 for a fixed landline. How can this be if I never owned a landline? I have sent numerous e-mails and only told that they cannot assist me. I need to go to a shop. Then when I get to the shop I have to sit in a line for 2 hours just to be told the same.<br> How is it that this debt is on my name but no one has information on it?
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Telkom's replyOfficial
10 Sept 2015, 13:16Hello jolandaw,
Thank you for your post.
Kindly be advised that we are liaising with our Accounts Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM144357.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are liaising with our Accounts Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM144357.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Telkom's reply10 Sept 2015, 13:16
Official
Hello jolandaw,
Thank you for your post.
Kindly be advised that we are liaising with our Accounts Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM144357.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are liaising with our Accounts Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM144357.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***