MD
Michael D

1 reviews | Active since Jun 2017

30 Jun 2017, 08:56

Bad contract and Service

<p>we ordered Internet by a Promotion from Telkom at bginning of may,the Installation should happen first the technician told he was at the house but no one there which could not be because its a estate and the gate calls to get confirmation to let people inn, after that to make a second appointment they had than a wrong stand number in her system but at our contract we sign it was right inn at least beginning of June the internet get installed but was off after 3 days and we wait another three days to get it back but that is not the biggest complain we signed for uncapped for 599 per month now we got a bill for1120,73 and ask why it is like that the answer was it get charged up from day of request,so how can it be that i have to pay for something i can not use which gets first 3 to 4 weeks later installed what system is this in SA I am from Germany and there you pay for your thiungs after it works !</p> <p>So if they need even longer to install you have to pay for the time up from request but you not even can use thats a big Joke, so if you choice Telkom please check all that before, I will think twice to use them again for anything and also think to change to another Provider !</p> <p>Best regards</p> <p>Michael</p>

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