1 reviews | Active since Dec 2016
Bad continouse shocking service
<p>My husband has been a customer of telkom for many years, we moved and wanted our line transfered they could not assist us. They wanted us log a call to instal the line. I did it online and i called in. Then a technicaian came out and he called me to say the cable is missing he will log the call. it took long for them to let me know we have cable theft in our new area and cant get a home line. A months later I logged a call for a house phone again and the person told me we can get a house phone only to get a call weeks later after followign up multiple time and being put through to different call centre consultants it cant happen. I dont understand what the problem is as my both my neigbours on each sied have a telkom line. two weeks ago my one neighbour had a phone installed in his seperate entrance. this has been going on since Jan 2016 almost a year later. On 22 feb I received a email from ********** informing me that we can get ADSL at our new address. I have complained multiple times and people would phone me from Johannesburgh and nothing was ever resolved. Why can i get a phone when my neighbours have and the telkom box is on my corner. I really need this resolved urgently</p>
Good day.
Thank you for making contact with us. Our team will follow up on the order and advise. Please also e-mail us the ID number of the account holder.
E-mail address: ***
Subject line: AI***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day.
Thank you for making contact with us. Our team will follow up on the order and advise. Please also e-mail us the ID number of the account holder.
E-mail address: ***
Subject line: AI***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Hi
I have sent through my ID number, i want a technician to come and look why I cant get a hme line. the pole is in my yard on the board of mine and neighbour, The technician will have to come in my yard or neighbour yard to check
Hi
I have sent through my ID number, i want a technician to come and look why I cant get a hme line. the pole is in my yard on the board of mine and neighbour, The technician will have to come in my yard or neighbour yard to check
Good Morning
I received 2 calls in December from Hilary, I gave her my neighbour telephone number to cross reference. She checked and their telephone was installed in May and we were struggling since Jan. She told me this was a good case for a motivation for us to get a telephone as the telephone pole is on the boarder of my property. I sent a email on Monday 16 Jan with my reference informing telkom that I give them till 12:30 to come back to me. On the 18th Jan 7:48 no one has contacted me as yet. This is very dissapointing and a waist of my money and time.
Good Morning
I received 2 calls in December from Hilary, I gave her my neighbour telephone number to cross reference. She checked and their telephone was installed in May and we were struggling since Jan. She told me this was a good case for a motivation for us to get a telephone as the telephone pole is on the boarder of my property. I sent a email on Monday 16 Jan with my reference informing telkom that I give them till 12:30 to come back to me. On the 18th Jan 7:48 no one has contacted me as yet. This is very dissapointing and a waist of my money and time.
Good Morning
It is the 20 Jan and I have still not rceived any feedback, how pathetic is this service. I have been fighting with Telkom since Jan 2016. Is this how Telkom treats its customers?
Good Morning
It is the 20 Jan and I have still not rceived any feedback, how pathetic is this service. I have been fighting with Telkom since Jan 2016. Is this how Telkom treats its customers?
It is the 7th February and I logged a call in December, I received 2 calls from Hilary and still nothing. It is a year that I am fighting with telkom. Can someone please tell me how far my query is to get a homeline?????????????????????????????????????????????????????????????????????????????????/
It is the 7th February and I logged a call in December, I received 2 calls from Hilary and still nothing. It is a year that I am fighting with telkom. Can someone please tell me how far my query is to get a homeline?????????????????????????????????????????????????????????????????????????????????/
It is the 7th February and I logged a call in December, I received 2 calls from Hilary and still nothing. It is a year that I am fighting with telkom. Can someone please tell me how far my query is to get a homeline?????????????????????????????????????????????????????????????????????????????????/
It is the 7th February and I logged a call in December, I received 2 calls from Hilary and still nothing. It is a year that I am fighting with telkom. Can someone please tell me how far my query is to get a homeline?????????????????????????????????????????????????????????????????????????????????/
Oh my Lord it has been 3 months and no reply this is so pathetic. I think its time for me to step this up and take it a step further.
Oh my Lord it has been 3 months and no reply this is so pathetic. I think its time for me to step this up and take it a step further.