Bad Connection taking 3 months to resolve

So since the 18th of December 2018 my line has been giving problems, for example when it rained and lightning strikes or even when there isn't lightning my internet would just disconnect. Technicians came out to my premises and confirmed the problem wasn't on my side which I already knew and that it was an area fault which was later resolved but still did not fix my connection. I phoned numerous times to try find out what is going on and kept on asking when the connection would be fixed but the consultants could not give me an answer as technicians have not been assigned. Eventually a Technician came to the house and disconnected a second line that ran to the house and he blamed my bad connection on a cordless phone but even after disconnecting the phone my connection has still been terrible. I logged another fault a few days later as the line got worse and the telephone line stopped working now as well and I haven't heard anything since. This is ridiculous. I install fiber into a Golf Estate and I know what it means to give good service and keeping customers happy but one thing I have realized Telkom doesn't doesn't give a ****. My previous reference numbers are as following. ********** 1 is the fault reference and ********** was the escalation ref. Please sort this out!!!