Bad client services!

My account has been suspended because of non-payment. The amount due on my account is R0.00. My account is up to date. I phoned since the 16th of September 2021 , every day, even went to the branch today to get assistance, but with no success. I went to MTN today and ask for help, to provide me with a sim card to work from home. Telkom's services is very poor. Telkom is not creating value and delightful experiences for me that exceed my expectations. What a disappointment!