MR
Molebogeng R
1 reviews | Active since Mar 2018
24 Mar 2018, 20:29
bad client service!!!
Worst and last contract experience, I took a 24mnth contract with telkom mobile in 2014. Contract ended in 2016 and a cancellation of the contract was done yet my account is still being debited! I have so many case numbers but no feedback. It's been more than a year going back and forth trying to resolve this matter with no luck. It is very expensive to dispute and an inconvenience. I've been patient for the longest time, it's irritating!
I wouldn't recommend telkom mobile to anyone.
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Telkom's replyOfficial
17 Apr 2018, 10:58Hi molebo r,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Best regards,
Telkom's reply17 Apr 2018, 10:58
Official
Hi molebo r,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Best regards,