Bad Call Centre Experience

<p>Called in to find out my current usage and bill as I used excessively, no person could give me answer this is after been transfered 3times to different deparments, then i asked to upgrade my current contract to uncapped, this required an additional 3 transfers, once i did speak to someone his confidence in assisting me was minimum and his knowledge didnt seem to show as if he could assist, so as a result i just cut the call not wanting to go on.</p> <p>Poor service - i am a new customer with Telkom and once my contracts are completed will move to another service provider. I currently have a cellphone contract and data contract and was wanting to achieve a bigger package dea lwith telkom - not today!</p> <p>Thanks</p> <p> </p>