BAD BUSSINESS PARTNERSHIP

In November 2017 I was contacted by ... As they introduced themselves to me Buy Mondo or otherwise known as Mondo or Mondo Mobile. Asking if I would be interested in a wifi router from Telkom... Various packages was presented to me and they phoned me back the following day to complete the deal after I spoke to my husband... NOW... In December 2017 they delivered ONLY half of what was promised from TELKOM as per our "contract"... I struggled vigorously to get in touch with them via ALL of their different channels... Not once where they available on their customer care line and not once did they respond to an email or the internet customer care email!!! I had to lay a complaint with Hello Peter to get a response from them... This all happened on the 8/1/2018, They then contacted me Query number 7503 and the ***** department also contacted me on the same day.. They then in turn spoke to Telkom to arrange the promised deal... NOT ONCE SINCE THE BEGINNING HAVE I RECEIVED ANY FORM OF PAPERWORK REGARDING ANYTHING DISCUSSED WITH BUY MONDO... I HAVEN'T RECEIVED ANY CONTACT INFORMATION AS ASKED BY MYSELF NUMOUROUS TIMES AND NOT ONCE DID THEY DELIVER EVERYTHING AS PROMISED !!!! Please go and have a look at the people you are in business (via Hello Peter alone) with as they are busy dragging Telkom through the mud. I am going in to Telkom today at the mall at carnival today to go and try and arrange something with regards to buy mondo as I am cancelling my contract with them!