Bad Billing experience and harassment

Just warning to all customers. Telkom billing department goes against Icasa website when dealing with customers. They not supposed to hand you over to debt collector. They hand you over even when you paid them. Without sorting out with customer first. Even after emails to debt collector not answered either. Telkom billing does not answer emails either. None of emails on their website works either. Call the billing and phone gets put down. They don't let you know there a problem on the account either. Let's hope Starlink comes here soon. Not impressed at all.