Bad bad Technical support from Telkom

I have had the worst service from Telkom it is 7 days now that I have no WiFi I have a fibre line with a business package. I have been calling Telkom everyday and they keep logging new calls telling me it is with Vumatel and everyday they are sending a technician to sort the problem out and the problem is on their side not mine, I even visited the store and received the same feed back I have lost money this week as a result of not being able to conduct business I have spend almost R700 in phone calls to Telkom. There is nobody even in their technical team that can give me an answer as to what has gone wrong I am absolutely done with this service I pay Telkom not Vumatel that is their internal problem not mine as a customer