1 reviews | Active since Feb 2017
<p>i signed a contract with telkom in desember 2016.</p> <p>With my phone i was supose to get my phone, power pack and a exturnal of 32 gig.</p> <p>I did get my phone and the power pack but still no external.</p> <p>i called in Jan 2017 to find out when i will receive my external i called and called and called finaly more then a hour later someone finaly picked up i asked if there was problems with there lines coz i have been calling non stop for more then a hour, her reply was we are busy with costomers and we dont answer the phones. i asked her an a ETA for the externals and she could not help me said they will call me when they get stock.</p> <p>begining of feb i whent into the shop where again i asked about the external that i was supose to get with my contract the woman could not help she went to the back af the shop for about 7min came back to me and said we will let you know i told her i want to speek to the manager she said that he was not in i told her i would like a numer of someone i could call that could actualy be able to assist me she told me they dont give out any numbers, i should call customer care... have you ever called telkom customer care no never again. The service at telkom is a joke .... not helpfull at all. I was told that i would recieve my phone ,power pack and external with my contract the lady that did my contract told me they dit not have stock and thats fine waiting for somthing for a week of 2 weeks it is not cool waiting 2 monthes that is bad bad bad</p>
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Yazied
Telkom Social Media Team
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Busi
Telkom Social Media Team
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Good Morning,
Your query has been sent to the Sales Team for assistance, feedback will follow.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
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