BAD BAD SERVICE AT TELKOM

im beyond disappointed with telkom right now, No one seems to know what they are doing, i changed debit order date and bank with Pearl (Mo***eng i think), on the phone, Account numbers were updated accordingly, but they debited the wrong account, i called frustrated spoke to Bonginkosi Mngadi who gave me easy pay method, i went to Pic n pay countless times and that payment method never worked gave ERROR each time, HE FAILED TO MENTION TO ME OTHER PAYMENT METHODS AVAILABLE WITCH I COULD HAVE SWTCH TO, I called for the 3RD time spoke to Sibongile Radebe who promised to have corrected the Debit order date to the 20th as initially requested from Pearl, and she gave me the banking details ABSA to make an EFT, I Made EFT and yesterday 15th telkom came in to my account to debit 2 times the amount, firstly i dont get paid on the 15th, 2ndly i was promised that now the debit order is corrected to the 20th, and i had already manually paid what was outstanding so why double debit on a wrong day to top it off? this is a second debit order bouncing in my account which have already tinted my reputation at my bank and returned debit orders affect the application when one needs to apply for credit at the bank. CELL PHONE, *** *** EASY PAY PROVIDED: ***