BAD BAD SERVICE

WE HAVE BEEN TRYING TO TAKE HUNTING OF ONE OF OUR LINES AT WORK AND EVERY TIME YOU TRY TO CALL THEM AND SPEAK TO A MANAGER THEN THEY ALWAYS BUSY OR NOT THERE. THERE IS ONE PERSON THAT DOES THE HUNTING ON THE LINE BUT HE IS ALSO NEVER AVAILABLE AND WHEN YOU SEND AN EMAIL IT COMES BACK AS NOT SEND.<br> <br> YOU HOLD ON FOR 2 HOURS AND THEN THEY PUT THE PHONE DOWN IN YOUR EAR OR THEY JUST TELL YOU THEY CANT DO THAT, IT HAS BEEN MORE THAN 2WEEKS NOW THAT WE ARE TRYING TO TAKE THE HUNTING OF THE LINE..... IS IT SO DIFFICULT JUST TO TAKE THE HUNTING OF THAT SOMEONE AT TELKOM PRESSED THE WRONG BUTTON AS WE DID NOT GIVE PERMISSION TO PUT THE HUNTING ON IN THE FIRST PLACE..<br> <br> <br> SO WHAT NOW????