Bad Bad Service

I ordered an LTE smart home from Telkom which because of their incompentence took a month to be delivered. Subsequent to that the internet is always faulty and whenever I call the call centre or go to the store for assistance each person I speak to in telkom keeps sending me to another person (have been going from pillar to post for weeks now) and at the end nobody is able to assist me and in the meantime I have no service for which I am paying for. To add salt to injury, they have also created products that I am not using and I am being billed for. Bad Bad service