Bad Bad Service

I am so disappointed,I tried cancelling the phone line with Telkom,the call centre gives me an email address to sent the cancellation request , however there is number they can give to follow up on your request.Since February this year I have been sending emails with no response. I have now decided to stop the debit order since no one has come back to me. Even to have this line set up,I waited 6 months,their service is really really bad,and I would never want to have a service with Telkom.The staff members have no sense of urgency or empathy to assist with anything.

Really bad,I've tried everything,even speaking to Managers however no one really cares.Its probably just about making money and taking peoples money.