Bad Bad service

Its disgusting how Telkom refuses to continue its services. I have a prepaid landline and for many years I have been renewing it annually for an amount of R200 or so. I was away for the first term of the year and was not made aware the renewal was due to have the service to the year 2018. I have called and even been to a Telkom walk in centre which is about 100km away to have my line reconnected coz Telkom cancelled my landline and say they don't offer it anymore.

Its sad coz we always made use of the landline to call family after hours to keep in touch. And now I was told that Telkom no longer the prepaid service. I called the 10210 and even spoke to a supervisor and he told me to go into the walk in centre and they can reactivate my line, only to get the and be told they cant do it on their systems.