dJ
diane J

1 reviews | Active since Dec 2016

12 Dec 2016, 09:16

BAD...BAD Service

<p>I app**** for a new adsl line to be installed at my house, Telkom sent out a technician and the line was intalled and according to the tchnician the line was in working order, when we connected our modem and nothing worked, infect the line is completely dead. I logged a query on the 25 November 2016 and up until today 12 December 2016 nothe has beed done to resolcve my query, instead i received a bill from telkom to pay for services that I never ever received. Come on telkom, jack uop on your cunstomer service and techinical department.</p> <p> </p>

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Replies (1)
dJ
diane J's update13 Dec 2016, 08:31
Reviewer Update

Good morning Noleen

Thanks for replying, but I still have not received any response from your technical department.

I have also looked on your tracking system and nothing has been updated.

Query number 403CRK251116