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marietjie S

1 reviews | Active since Dec 2015

18 Apr 2016, 11:15

bad bad customer service

2nd complaint.<br> <br> I send complaint to Hello peter about waiting period for the laptop. 2 days later Helen from the clearwater shop: phoned and sms was send to advise that we can collect. When we arrived at the shop no laptop and Helen denied that she spoke to us. . In my love I have never experience such bad service. They promise you the world but please think before you sign a contract for a cell or laptop from Telkom Clearwater Mall Roodepoort

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Replies (1)
Telkom
Telkom's reply18 Apr 2016, 12:49
Official
Hello mariawolmarans,

Thank you for making contact with us again

This response serves as confirmation that your query has been received and we will provide feedback soon.

We really do apologize for the delay.

Your reference number is:SM222524

Regards
Luleka
Telkom Social Media Team