CL
Chantelle L

1 reviews | Active since Nov 2016

29 Mar 2017, 05:41

Bad bad customer service

<p>Hi when are you guys going to fix my landline? ??? Why must we wait so long everytime we have a faulty line?! I run a business from home and through you people I'm unable to fax for my customers! I'm loosing customers because of this!!! But youll quick to disconnect when theres no payment. My details are ********** 026 / ********** 312 **********

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Replies (4)
CL
Chantelle L's update31 Mar 2017, 06:24
Reviewer Update

Your technician came out on Wednesday he said the underground cable is the problem and he contacted that department to come out. I'm still waiting. Point is Im on a fixed package but I can't use the line but month end I must pay the full amount. One other thing I run a small business from home and have to turn customers away because of this, I'm unable to fax for my customers. This is not on at all!!!!

CL
Chantelle L's update03 Apr 2017, 06:50
Reviewer Update

Really this is not on 8 customers I had to turn away because of this delay... I'm loosing out because of telkom yoh everyone is having a problem with you'lls service!!!!!

CL
Chantelle L's update04 Apr 2017, 06:26
Reviewer Update

Hello when is this line problem of mine getting sorted out? I'm tired of waiting and loosing customers because of you'lls terrible service??!!!

CL
Chantelle L's update07 Apr 2017, 08:33
Reviewer Update

It's fixed now thank you.