Bad bad bad telkom. Do your job

I did an early upgrade last month so i had to pay an extra R2000 for the early upgrade. I had no other choise as my phone broke and needed a mew one as soon possible. The telkom store said it will be added to my account and will be debited from the next payment date.

I went back home where i have no cell reception. I work 24 days before im off again to where i travel during that time. My first off day and im headed for my first destination. I noticed my messages not going in or out. Rest my phone. Thinking its my phone giving problems. Nothing working. Try to call someone and i hear my phone is barred. Not understanding as i know payment went off from telkom. Not the r2000 rand but thinking ok it will go off with next payment but also finding out that os the reason my phone is suspended due to non payment after searching for hours to get the right telkom customer care number. Me traveling have no wifi in my car coz i have a phone that should work. 200km away from home is when i fist noticed my phone is not working. I still have 300km to go. With no gps as i may add due to phone being barred and there you go. I got lost and i cant call anyone, cant do a google search and no gps. Telkom made a big mess and now im the one struggling. I have to travel again today. No gps. No phone. Thank you telkom for making me pay for no service making my life difficult. Are you going to refund me for this month where i was not able to use my phone during the 8 days i actually have cell reception. No you wont as you blame the customer when telkom dont do there job. Im not a ***** telkom. I have been with you for years now. If you debited from my account like you were supposed to you could have saved my time, engery and frustation. You have no idea how i feel. Now i must make payment with my phone barred. How do you do that of you cant acces internet? I want to tell your fortune so badly you have no idea and to think i just sighned up for this **** for another 3 years. Not to even mention as this **** non payment wil go on my credit score. Thanks telkom!