Bad Bad Bad Service Telkom

<p>On the 15-05-2017 we request our Telkom line to be moved to our new premises Telkom came out the Friday the 30-06-2017 they then contacted us and said that there is a fault at the box they will log the complaint with the technicians so they can come out and fix it. We then followed up with Telkom the 03-07-2017 to see how far the process was and they said it was sorted out and they will be installing my line the 11-07-2017. I took a days leave so that someone was at home so they could complete there job at 4pm nobody from Telkom contacted me or informed me that they were on there way so I phoned Telkom to find out what the problem was. Needless to say I was told that they were out there they saw that there was a problem at the box and they have to report it to there technicians. REALLY!!!!!!!!!!!!!!!!! So please can somebody shed some light as to if the line is fixed or not the stories that these consultants come up with is incredibly amazing its now wonder when you phone the faults number there are always high volume of calls cause they don’t know what they are doing and HANDING OUT FALSE INFORMATION TOO CLIENTS. Please Telkom get your act together this totally unacceptable</p>