Bad bad bad service from telkom

I bought a 2 gig data on the 25th April 2018 via online banking and the data did not get in my phone after a couple of hours I decided to call the costomer care and they just told me that they apologise for the inconvenience there is a problem on their side with upload of data ,they told me to be patient the technician are working on it ... So I gave them time then on the 30th the data was still not there , I called them again they told me that the technician are still busy and have only resolved other issues and they still busy with the issue ... I was very patient ... Then on the 2nd may 2018 I called them again ... Now they told me that they need a reference number which they never gave me ... Other wise they won't be able to help me ... I just lost my temper and hanged the phone up this is absolutely bullsh*t piece of **** service I got from them ... Never again will I buy any thing telkom my foot ... They failed to resolve my issue with their *********** call center service ... My magtag...sending me from pillar to post they supposed to out my data on this number useless ********** 058 bad bad bad service !