MV
Monique V

1 reviews | Active since Jul 2015

27 Jul 2015, 15:06

Bad,Bad,Bad Service

On the 14th of July 2015 our Fax line just stopped working (for no reason). I phoned Telkom and received a Ref nr. From there on I have been struggling to get through to them and no technician has been at our premises. I am tired of struggling with a fax line that always has problems. We run a business and this is very unprofessional! I don't know what you guys are doing at Telkom, but pick up your phones and do your damn work so that the rest of us can do ours!

0
Replies (1)
Telkom
Telkom's reply27 Jul 2015, 20:11
Official
Hello Moni1234,

We are really sorry to hear about your problem and experience.

Please note that we have forwarded your request to our technical department and will provide feedback as soon as possible,

Your reference is SM128884


Kind Regards
Charl
Telkom Social Media Team