BAD BAD BAD SERVICE

During January 2019 I received a call from them to sell me a second router and they have also offered me a handset and a very good price. I have now received my bill and to my surprise there is a carry-over amount of R 2,304-22. When I tried to phone them to sort this out, they transfer me from pillar to post. Service extremely bad and I will not recommend them to anybody!!!!!!