Bad bad bad disgusting service Telkom

On the 26/02/2019 went to parkstation to go apply for a contract iphone6s and till today no one has called me; even worse im the one following up on my order and agent told me my order has been approved so he will follow up with the store.

Im so appalled my the service im receiving and i know next thing i will hear is their out of stock can someone help me by getting my phone since Telkom parkstation is ***********