IH
Ibraheem H

1 reviews | Active since Feb 2012

23 Jul 2015, 10:20

BAD BAD BAD BAD BAD SERIVE!!!

Spoke to Feizal for a new contract and advised him that I need the contract to be on my prepaid number which he said yes they will be able to so at the Telkom store or the call centre. Once received, the Telkom store in Eastgate said they are unable to assist and they carry on as if they doing you a favour. Called in on Monday the 20/07/2015 and explained to Iyanda that I have taken a contract and I need this to be on my prepaid number and nothing happened. I then spoke to Sipelele who seems to find this funny. I then requested that I want my prepaid number to be ported to the contract. I called him several times on the 21/07/2015 and the 22/07/2015. I then spoke to him on the 23/07/2015 and he advised that it was done. He said that the number is ported to Telkom, I said to him that I know that and that is why I called in to get the contract onto that number. if I wanted to port from another service provider, I would have ****ing call the normal call centre. I have everything with Telkom which I will be cancelling as I don't want anything to do with them

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Replies (1)
Telkom
Telkom's reply23 Jul 2015, 11:12
Official
Hello Ibraheem.h,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will investigate and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM127772

Regards
Luleka
Telkom Social Media Team