tT
tpkgosana T

1 reviews | Active since May 2016

30 May 2016, 15:13

BAD BAD BAD BAD AND VERY VERY BAD SIDE OF Telkom!

<p><br />BAD BAD BAD BAD AND VERY VERY BAD SIDE OF Telkom!</p> <p>I sent a complaint on this platform to Telkom, and they rep**** on May 17th with a promise that they would provide me with feedback. Today's date is the 30th of May, and I've not received any feedback whatsoever.</p> <p>After I received no feedback from Telkom, I called them. For the 5th time, I was requested to resend my cancellation form. I really didn't think it would be this difficult and frustrating to cancel an expired contract with Telkom.</p> <p>I have dealt with two of their mangers and NONE of them seem to have a clue about this matter. This kind of service from Telkom is disrespectful to clients.</p> <p>Telkom's service is beyond BAD!Ba</p>

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Replies (1)
Telkom
Telkom's reply31 May 2016, 15:04
Official

Hi ally-kgosana

Apologies for the delay and inconvenience caused. This matter will be escalated for urgency and our consultants will advise.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team