Bad Attitude,No Feedback,Refusing to take a customers call

<p>Telkom service is extremely poor, the staff is uns****ed in providing customers with accurate information as well as completing applications with the correct details, there is no response on any queries logging and my recent interaction with&nbsp;***&nbsp; from City View Durban was refusing to take a customers call which is *********.I requested for branch managers details to escalate and no information was given.As a service provider and generating sales what kind of protocol is this coming from Telkom agents.</p>