TD
Tereza D

1 reviews | Active since Aug 2012

04 Feb 2016, 16:32

BAD ATTITUDE when trying to sell me the LTE Servic

SO today I have had calls on both landline and cell totalling 10 in the space of an hour when I was in a meeting - NO CALLER ID. I finally stepped out to be greeted by an incredibly rude and condescending sales agent, trying to FOIST the new LTE service on me instead of my DSL line. I work for a Telecom company and understand the various technologies well. I already have a contended service in my current DSL (which I was sold as the DSL Fastest and was assured that it was a 10meg link and is now a max of 4Meg) and am not prepared to get locked into yet another contended service. An appalling attitude from the call centre agent. Please tell her not to call me again. Sadly your calling in service doesn't allow me to get to anyone in charge - it allows you to hide. <br> Don't try and sell me anything else. As soon as my area has FTTH I am cancelling my account.

0
Replies (2)
Telkom
Telkom's reply04 Feb 2016, 18:47
Official
Hello TerezaDurao,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.
TD
Tereza D's update01 Jun 2016, 06:37
Reviewer Update

And nothing further heard