BAD ATTITUDE, RUDE AGENT

So i buy a R200 telkom recharge voucher for my cellphone.....when i get home i try to load this airtime it keeps saying invalid, turns out its a telkom prepaid voucher, the store woolworths policy in killarney is that they dont return or refund suh items.<br> i resort to speaking to a telkom agent on their online chat -seeing that there are so many complaints of this nature <br> <br> i have a copy of my chat with Mosima Bopapae.<br> <br> the attitude she gave me, wow <br> <br> its so sad how the people who should be helping you give one the worst service and use words like ?nfortunately\and fail to provide a reference for queries"