1 reviews | Active since Sept 2015
BAD ATTITUDE, LAZY EMPLOYEES TAKING UP SPACE IN A COMPANY
The RUDEST human beings to be employed at a customer help center.
In the MIDDLE of assisting Telkom's clients through online chats they will just END a chat.
I attempted multiple times to get through to Telkom on the online chat, with my heart racing each time, at how long they will ACTUALLY ASSIST me for before they get bored with their job or something? and end the chat with the click of a button.
One person in particular, Khanyisile Feli, would take a few minutes before each reply to me, and then when they finally assisted me with my first query, actually asked me if I need further assistance, and when I said I *do* need further assistance, immediately ended the chat??? Lol Telkom could install an A.I. system to do a better job at understanding or completing a customer query than 95% of the people employed there right now?? AND save 95% of the company's money and customer's money!
A PRIME example of the "South African attitude and mindset"; - do as LITTLE as possible with your human mind and body, to "earn" (*****) as MUCH as possible from clients and a company that employs them?
What's going on in this country?? Has the current government captured people's BRAINS as well as they were committing STATE capture on all of South Africa's resources and land?
