Bad attitude, lack of etiquette and more

I sincerely wish I could verbalize the frustrations I've experienced with Telkom this year. <br> <br> The history of interaction goes roughly as follows:<br> <br> 4th Feb : Requested cancellation of service (ADSL internet)<br> 4th March : Internet cancelled at my residence<br> 13th April: Receive invoice for R1,140.45 for Subscription services, service fee's<br> 13th May: Receive invoice for R1,662.95 (same item breakdown as above)<br> 11th June: Receive invoice for R2,192.45<br> <br> My line was suspended and I requested on the 13th June to retain only my adsl line and voice line via phone call to their retentions department completed at a Telkom Direct Store in Fourways. Line was reinstated and today it's been discontinued despite the request to retain it. <br> <br> In attempting to resolve the issue I have dealt with numerous staff who have atrocious attitudes. When I ask logical questions I get gibberish in reply. When I asked for the lady's name, she hung up on me, despite the long wait times to get through to anyone. <br> <br> Now I have to sit without internet over this upcoming weekend all thanks to Telkom internal errors whereby they do not log the information they should on my customer profile.<br> <br> I am beyond disgruntled.