ZM
ZANELE M
1 reviews | Active since Dec 2017
28 Dec 2017, 11:39
BAD ATTITUDE, INCOMPETENCE, BAD SERVICE. INEXPERIENCED PEOPLE
I have called the call centre several times because I did not get answers when I wanted them and when I asked each and every consultant promised to call back but they never did with proper explanations.
Now this means I have invested my money in you guys and now you could not help me. I paid you guys in advance and I was debited by you again and I incurred bank charges of which I asked you to reimburse cause I had paid you already till today I’m still waiting for that call I was promised. I called again today and the manager was even worse.. i want all my accounts closed
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Replies (1)ZM
ZANELE M's updateReviewer Update
10 Jan 2018, 15:59Hi thank you for your reply
I hope my query will be resolved, called on Thursday the4th and spoke to Sanele dlamini Kzn branch and now you guys after me paying you in advance and the bank charging me you decided to send me a bill with a 200 extra for failed debit, please explain how you do Business, I'm really angry and furious.. I want nothing to do with telkom I told her that I won't be paying that 200 and I want my 115 that was charged by the bank also
ZM
ZANELE M's update10 Jan 2018, 15:59
Reviewer Update
Hi thank you for your reply
I hope my query will be resolved, called on Thursday the4th and spoke to Sanele dlamini Kzn branch and now you guys after me paying you in advance and the bank charging me you decided to send me a bill with a 200 extra for failed debit, please explain how you do Business, I'm really angry and furious.. I want nothing to do with telkom I told her that I won't be paying that 200 and I want my 115 that was charged by the bank also