1 reviews | Active since Jul 2011
Bad Attitude for Telkom's Incompetence!
No debit order deducted from account on new Telkom account. Phoned Billing&was told that no debit order was requested, I am to go into a Telkom store to make a cash payment. When I questioned this as it was impossible - I completed the application with bank details&a monthly limit. This person revealed her bad attitude, when I asked her name she proceeded to put the phone down in my face! <br> I am so sick&tired of service providers incompetence, why wasnt my details captured correctly? Now when I question this I have to put up with Telkom employee's bad attitudes!<br> <br> I want Telkom to find this woman who thinks that her role in a service center is to show off her bad attitude, &have her learn a thing or two from Sithoko Nyathi! After having to phone back Sithoko proved that there are still people out there who want to give great service. Sithoko, I hope your supervisors use you as an example! Keep it up!<br> <br> To that miserable woman - if you dont like your job in a service center - thats your problem - don't spoil other people's day with your attitude.<br> <br> Telkom, this is NOT the first time my application wasnt fully captured (mobile contract in Jan 2015) YOU FIX IT, NOT ME!!!
We are currently investigating your query and will revert to you with feedback.
We apologise for the inconvenience caused.
Your reference number is SM95617.
Regards
William Maapola
Telkom Social Media Team
We are currently investigating your query and will revert to you with feedback.
We apologise for the inconvenience caused.
Your reference number is SM95617.
Regards
William Maapola
Telkom Social Media Team
