Bad Attitude and Terrible Service!!

We app**** to move my dad's Telkom line over a month ago and received an sms stating a technician would attend to same on 5th October. Nobody came out and on following up, we have been passed from pillar to post, with the latest pass the buck attitude coming from Philemon who's supposed to be an area supervisor but has a terrible don't care attitude!! I called him yesterday and he promised to get back to me as he was on a teleconference. Needless to say he never did. When I contacted him today, he says the call centre **** and the installation is only scheduled for the 14th of October. He can't explain how and why I got the sms stating the 5th or why they gave me the name of the technician reporting to him, Louie or why they gave his details! He is unwilling to assist in any other way, he just says I must call them again. And the cherry on top is when I asked him why he didn't call me back yesterday, all he can say is \Well I was busy."<br> What a disgusting attitude from a senior employee! Shame on you Telkom! """