Bad attitude and service

Good day ,

Telkom has hit my last nerve today , they suspend my account because they did not do there work in the first place , then to get my inter net up and running again i pay R500 just for them to tell me it will take 48 Hours . Now 48 hours are over , just for Sibonga Sibisi to tell me that it will take another 72 hours to be switched on . When i ask to speak to a manager the tells me “Why” the arrogance of the 4 consultants i have spoken to the last 4 days are disgusting , absolutely no custome service . I then ask him if they will take of the 5 day of no service from my payment and het tells me “ WHY” again and the he hust puts the phone down ........

Is this how you guys service a customer of 5 years !!!