HM
Happy M

1 reviews | Active since Aug 2014

01 Apr 2016, 17:52

bad attitude and false information.

I went to Telkom cresta on the 31/03/2016 to inquire about the deal on the Samsung tab E , that is going Is for R149pm, if it was possible for me to still get it and the lady told me that it was possible for me to get it and that there was stock and she told me what to bring. I then went back the following day got assisted by the same lady , who gave me an attitude and told me that there is no stock and couldn't check when it will be available or if ever. I am unhappy customer the service was bad an I was inconvenienced as I had to travel from where I stay to get that deal only to be given bad service and not get what I wanted .I would like something to be done about this. The lady that assisted me she was talking to me while busy on her personal call.

0
Replies (1)
Telkom
Telkom's reply01 Apr 2016, 20:36
Official
Hello HappyMa,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM219490.

We apologise for any inconvenience caused.

Kind regards
Yazied
Telkom Social Media Team