bad attitude

<p>On the 8th of july2017 i complained to Telkom about my spend limit as agreed between me and telkom, after about a month (3rd of July 2017)Thokozani from telkom social media responded by saying that i am liable for the spend limit. i dont know if telkom understood my complain, my problem is i have capped my spend limit more than 3 times with them but my bill is always more than our agreement. if i say give me your service worth R750,00 and you give me R1200.00 worth of service whos problem is that? my understanding is that if you give me the required service and i spend everything in a day you can call that my problem. and for you to take a month to give me this type of answer really make me think that you are using the power of the company knowing that i wont be able to challenge Telkom. if that is how you operates that is find, just keep on billing the way you like till i cannot pay anymore so that you can send the state lawyers to me. i regret the day i signed that contract because i thought i was going to get a better service, as you enjoy to deduct my money every month, know that my family is suffering a lot from that. good luck</p>