Bad Attitude

On the 23/10/2023, I went to Telkom Menlyn mall and only to find that the store is being renovated therefore there was a stall next to pick n pay where i went. When I arrived at their temporary stall, it was 16:05. I explained to one of the consultants that I was having a phone technicalities, i was then told that the technician has went to the shops that I must go on the other side of the stall and wait there. Around 16:20 one of the consultants looked around for the technician and she said I must be a bit patient. at 16:30 I went to the bathrooms nearby and when I came back I found a gentleman where i greeted and told him that i have been waiting for too long. to my surprise the gentleman gave me an attitude that I haven't been waiting for long and that i only waited for 10 minutes. We exchanged words and I asked the lady whom i have spoken to earlier on of where the technician is, only to find that the very same guy who gave me a stinking attitude was the one. I then asked his name and was told that the Guy's name is Cyril Mulaudzi. I then asked to speak to the manager. The manager came though she also took time. I explained to her of my experience but didn't get any joy either. I am due for an upgrade but will take my money elsewhere after the treatment I got. Cyril was not even showing any remorse telling how I brought my own issues there and want to take them out on him. I mean I waited for him while he went to the shops while I waited for more than half an hour. I guess one should get bad service and accept it.