Bad and unacceptable service

<p>My telkom line as well as my adsl line are off. I have being experiencing constant problems with the line for over a month now. The latest call I logged was for the line totally dead and this was logged on the 31 st October. Ten days down the line I still have no service and all they say is the technician is busy with it. They further say that the problem was assigned to a technician only yesterday. Nine days after the fault was logged. They have made promises to me that the technicians will phone me but as at yet still no reply or phone call. This is what happens when you have a monopoly service provider. You are just a account holder and the rest we dont care. If we had competition -then this would not happen. Service is at the lowest degree. Competetant technicians are also questioned as the one operator sais they can take up to 14 days to solve a problem. My hands are chopped of. Just have to wait an.d be satisfied for having no landline or internet.</p>