Bad and pathetic service by Telkom Nicoleway

My name is Noxolo Porcia Adimorah im a client of Telkom. I have 5 lines with Telkom. I have received a very bady and pathetic service from Jimmy and the nicole way team. Jimmy called me and convinced me to upgrade my Z4 fold to Z 6 fold and i did, the phone in particular has a pixel and i did report this to Jimmy and he ignore me and disrespect me. My lines are been switched off for 2 weeks even though i don't owe Telkom. Apparently Jimmy told his staff to bypass the system even though i didn't have enough credit to upgrade and this is the reason my lines are switched off.

I have complained and i drove to the Nicoleway shop more than 5 times but still no assistance. I was promised that my lines were going to opened last week and no one came back to me to update me until to date.

I hqve called Jimmy and I have sent him messages but he ignored me. I have been treated very badly by telkom. I have been taken for granted. I have 5 lines with telkom my bill every month is almost R6000 rand but still I'm not been treated with respect.

When my contracts end I will not upgrade with telkom its a useless company. I will expose this treatment I have received on all the social media platform. Im gatvol and very angry.