Bad and no service from Telkom

I have been without internet for more than a month now. I have reported the fault to Telkom and nothing is being done about it. The technician assigned to my case called me, told me he is on his way, and never showed up. They then, after a month, decided that the case is solved, and dismissed my fault without fixing my connection. Ive had to log a fault again, and its 2 weeks later and no one has contacted me about the logged fault. In the meantime I am still being billed, but not receiving any service.<br> <br> This is the 3rd time this has happened in less than 5 months.