Bad and No Service

Our business internet adsl and telephone line, *** has heen down for almost two weeks now and no amount of calls to Telkom have resolved the problem, to make matters worse every call we have made to escalate the urgency of tye matter has resulted in nothing and they have no records of the calls either, what pathetic poor service from one of SA's business giants. We as a business are now lossing business as 99% of all of our business is done over email and dropboxes that rely on the \Telkomadsl"line working and we can not even send out any marketing or update our website with it being down. This is our busiest time of the year and has huge ramifications on tyrnover not being able to do the basic things that our business requires. If anyone from Telkom are reading this they must get their people into gear and sort this out asap otherwise my only alternative is to seek help from the consumer protection to put fire under them. Why must we pay for a service that is not being delivered and will telkom pay for all our lost business?"""