NS
Nqwadi S
1 reviews | Active since Feb 2018
09 Feb 2018, 20:45
Bad airtime
I bought an airtime of R70.00 (Telkom Mobile or eita) tried to recharge but couldnt, called the call centre for assistance. Was assisted by Xolile...he couldnt make the voucher to recharge for me...now I dont know bcos I hve lost R70.00, and nobody is assisting me, is now 6 hours after I hve called them, no airtime, no message..I just lost, just like that
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Telkom's replyOfficial
07 Mar 2018, 08:55Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply07 Mar 2018, 08:55
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,