1 reviews | Active since Sept 2016
Bad ADSL service
My ADSL bandwidth goes up and down from zero to nothing. I have logged numerous call, but it stays the same.
Hi nixvdv,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi nixvdv,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi,
following up on your query. I do see another fault was reported 7CTK101217. I did see there has been solid connections for the past few days but see there have been a few short connections when the connection IP changes. I have escalated to the dispatchers to assist with having a technician go out and attend.
Regards
Garreth
Telkom Social Media Team
Best regards,
Hi,
following up on your query. I do see another fault was reported 7CTK101217. I did see there has been solid connections for the past few days but see there have been a few short connections when the connection IP changes. I have escalated to the dispatchers to assist with having a technician go out and attend.
Regards
Garreth
Telkom Social Media Team
Best regards,
Hi nixvdv,
I have currently noticed that there is no modem synch on the line.
The fault has also been escalated with the dispatch centre, requesting that a technician urgently attend to the fault. No ETR is available as yet.
Regards
Igsaan
Telkom Social Media Team
Best regards,
Hi nixvdv,
I have currently noticed that there is no modem synch on the line.
The fault has also been escalated with the dispatch centre, requesting that a technician urgently attend to the fault. No ETR is available as yet.
Regards
Igsaan
Telkom Social Media Team
Best regards,