CK
Cobus K
1 reviews | Active since Sept 2013
16 Dec 2015, 22:07
Bad ADSL line quality
Please can someone in head office for Telkom give me a call as I have really had it now!! I have been struggling for the past three months with my ADSL service. I am paying for a 10meg line but my speed that I receive is very poor!! The ping and jitter is too high and unacceptable and thus affect the quality of service.<br> <br> I have even tried moving to another ISP but I am experiencing the same issue there. I have a confirmation that they are not applying a fair use policy on me (throttling).<br> <br> Your call is awaited!!!
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Telkom's replyOfficial
17 Dec 2015, 04:27Hello JFKRUGER84,
We have assigned the fault to our technical team to assist, they shall do checks on the fault and provide you with feedback.
Your social media reference number is SM179010.
Regards,
Joshua
Telkom Social Media Team
We have assigned the fault to our technical team to assist, they shall do checks on the fault and provide you with feedback.
Your social media reference number is SM179010.
Regards,
Joshua
Telkom Social Media Team
Telkom's reply17 Dec 2015, 04:27
Official
Hello JFKRUGER84,
We have assigned the fault to our technical team to assist, they shall do checks on the fault and provide you with feedback.
Your social media reference number is SM179010.
Regards,
Joshua
Telkom Social Media Team
We have assigned the fault to our technical team to assist, they shall do checks on the fault and provide you with feedback.
Your social media reference number is SM179010.
Regards,
Joshua
Telkom Social Media Team