Bad ADSL line.....AGAIN!

Not long ago I had ADSL problem where the line dropped intermittently. Now I'm sitting with slow line speeds again and even network errors and failed downloads due to drops.<br> <br> Previous time I spoke to 5+ different Telkom employees of which 2 **** about reporting the fault or escalating it when in fact it never got escalated. Telkom wasted 2 weeks which I had to still pay for service which I wasnt getting. Now its the same again!<br> <br> I spoke to tech today and ports were refreshed which did nothing to help the issue. Tried to phone back and just waited and waited and wasting time on the phone as no-one answers. Cannot log another fault as the system says their is already fault logged. Fault number 737CWK191015.<br> <br> I'm not going to waste another 2 weeks on this issue. Escalate this fault immediately and get someone out to PROPERLY do their job and fix the issue. There is clearly something wrong with my line and I'm paying for a service I'm not getting so sort this out immediately.<br> <br> This is ridiculous! How do you people sleep at night knowing you ***** your customer's money and give them bad/no service?!<br> <br> On the reply to this message I expect the following:<br> - escalation number<br> -eta for fix