Bad ADSL customer service

Got Telkom ADSL in March 2017, since signing up for the service I have been plaged with down time, most recent down time was for 9 weeks continuous without any connection. Fisrt report was line outage due to line out between my house and connection box, then reportedly to main line breakadge, then main line replacement that will take 15 days, then Saturday 2017-12-02 router replacement required which the telkom technician could not replace because they have no routers . I had to go buy my own router, which I did the same day. Connected on Sunday 2017-12-03 Enjoyd 1 night and gues what Monday 2017-12-04 get home after work and Internet down again reportedly due to line that is down....again??? Fault reports numbers: 243CTK020917 REDICULOUS