BAD ADMIN SERVICE

Can the accounts department at Telkom please do a proper job, I did not have a WIFI Contrack, I had sim. 1. I had to pay before i got data + admin fee when i got the card. 2. Telkom did not give me Data in advance thus NO PAYMENT NO DATA 3. I canceled 30days in advance YET I GOT AN ACCOUNT NOW DOUBLED 4. My SiM card was a Month to Month with the option to cancel any time. 5. WHAT THE HELL ARE YOU DOING AT TELKOM WHY ARE YOU BILLING ME FOR A SERVICE THAT WAS CANCELED IN ADVANCE FOR A CONTRACK THAT WAS MONTH TO MONTH.